‘Outlook Intensive’

A Half Day Practical Workshop

Sometimes it seems your priorities & actions aren’t determined by what’s truly urgent or important at all. You react to the latest message just popped into your inbox, moments ago. Whatever you planned for today, slips till later. Again.

It’s frustrating, overwhelming & even unsettling when you’re not fully in control or on top of your workload. The email deluge keeps coming, deciding priorities until there’s too little time in your day for what really matters.

    If that’s familiar, you’re not the only one who feels that way.

Do you……

  • Have days when all you seem to do is process email?
  • And never seem to get any real work done?
  • Ever waste time searching for information you know is in Outlook somewhere?
  • Or copy messages so you’re sure to find them later?
  • Ever feel anxious about your inbox, uncertain what’s in those unread messages?
  • Sometimes even forget to follow up, miss appointments, meetings or deadlines?

Would it help if you could…..

  • Speed through messages, quickly compose responses & have a follow up process you trust?
  • Use Email, Tasks & Calendars together to manage your workload with ease?
  • Manage, delegate & follow up on tasks so you’re sure your projects are on track?
  • Feel confident, in control of your inbox & have more time?

  The good news is Microsoft Outlook is a powerful tool & most use a fraction of its potential. When you implement the steps from this workshop, you’ll save time - whenever you open Outlook. Week in & week out. Time for high priority ‘real work’, adding value to your role & maybe even leaving earlier.

  This half day ‘Outlook Intensive’ course is packed with productivity boosting techniques, tips & tools, including many you might not know exist. It’s highly practical (bring your laptop) so you can set up Outlook & try the new tips as you go. This will build confidence in your new skills quickly.

What You’ll Learn;

  • The Single Biggest Mistake nearly everybody makes with email & what to do about it
  • How to clear hundreds of emails from your inbox in seconds without losing anything you’ll regret (& start doing it live in the session)
  • How to set up a simple folder structure so you can progress messages with ease & nothing slips through the cracks
  • Powerful search tools to help you pinpoint what you need right now
  • The essential productivity tip for speeding through recurring messages
  • Know how to use the Outlook calendar so you make realistic estimates & hit deadlines
  • Discover how to follow up on your ‘to do’s’ & delegated tasks reliably
  • How to integrate your emails with tasks & the calendar to ensure priorities are handled on time
  • ‘Productivity Boosters’ to save you time, stress & frustration

When & Where

9.30am – 12.45pm

When Where Places Link

Central London


Birmingham (nr NEC)
Central London

   Public ‘Outlook Intensive’ Workshops held at UK venues are only £195 plus VAT (Total £234) per person.

  The return on your investment (both time and money) can be rapid as you boost productivity. How little time would you need to save for this workshop to pay for itself?

What’s Included In The Fee?

  • Comprehensive workbook including screenshots to keep for future reference
  • Your refreshments
  • A ‘Certificate of Attendance’ is available on request
  • Follow Up Tips by E-Mail

So are you ready to say ‘Goodbye’ to Outlook overwhelm & get back to the ‘real work’? Then reserve your place by clicking on the link below.


‘Excellent Course – it will pay for itself in days’

Alex Barr, Business Development Mgr, Technology Consultancy

‘I thought I’d email you to say thank you, yet again, for the course yesterday. Driving home gave me time to think about the day a little more. The most important thing I learned was that I wasn’t as bad as I thought, and I need to manage the ‘Time Thieves’ better. And of course say NO more. It was good to know simple changes could help me such a lot’

Shane Bowler, Business Manager, Specialist Retailer

‘Thank you for the course this week – I found it to be absolutely first class and am beginning to map my days, and be more restricting on my ‘Time Thieves’. It was a great opportunity to step back and look at how I work, coupled with an excellent route map to improvement. ‘

Paul Tredgold, National Sales Manager, Specialist Paints Distributor

‘I’ve started to implement my learning, and have noticed a difference already in lower stress levels, both at home and work. I’ve started to work with the Matrix table, and feel this is going to be my ‘bestest’ friend to guide me through the busy days/months/years ahead. I’m glad I attended the day with my boss – now we both know the only way to achieve the best results is to plan,prepare and take one step at a time. Thank you again for the fab training.’

Tracy Cross, Sales Account Manager, Recruitment Consultancy

‘I’ve found the course to be extremely helpful & is already proving useful, thank you. Would you believe I now have a clear & tidy desk since Thursday, which is the first time for as long as I can remember. I’m glad to say there are already quite a number of tasks completed & crossed out in orange highlighter.’

John Jackson, Technical Services Supervisor, Medical Equipment Supplier

‘I’ve found your course to be extremely useful in fine-tuning some issues & getting others revamped & into gear. I’ve started putting things into practice, & it does make it a lot easier, manageable & achievable.’

Meh-Noi Lim, Junior Consultant, Healthcare

‘The course will definitely change the way I work. I’ll hopefully be able to use everything I’ve learnt to manage my workload more effectively’

Leena Thanki, Administrator, Sports Governing Body

As Mosaic Learning are confident you’ll benefit from this ‘Outlook Intensive’ Workshop, we offer a Money Back GUARANTEE. If you can honestly say you haven’t benefited from attending our public workshop, just let us know in writing within 30 days of attending. Send your workbook, along with your written reasons why, & we’ll refund your money in full.


What Can You Expect?

  There’ll be plenty of time for group interaction so you’ll get the chance to ask your specific questions. The environment will be relaxed and friendly (smart-casual dress) & you’ll have the opportunity to exchange ideas with others. Places will be limited to a maximum of 8.

  Bring your laptop along so you can try out tips during the session. You’ll need to have Microsoft Outlook installed already. The workshop will be delivered using Microsoft Outlook 2010 & 2013. You’ll still get value if you’re using 2007 but some features covered may not be available.

  This session is suitable for anybody who uses Microsoft Outlook at work & wants to increase their practical skills & productivity. You’ll need to know the Outlook basics to get the most from the session.

A Sample of organisations who have sent recent delegates to our courses include:
  • Active Learning Childcare
  • Affinity Sutton
  • Allergan
  • Amateur Swimming Association
  • Arup
  • AXA Insurance
  • Astra Zeneca
  • Audit Commission
  • 7 Bedford Row
  • Babcock
  • Bank of England
  • BDO
  • Beech Jones Law
  • Ben Sherman Group
  • Boots UK Ltd.
  • British Library
  • Celltech Ltd.
  • CMS Cameron McKenna
  • De Beers Group
  • Diesel
  • DWP
  • Environment Agency
  • Financial Services Authority
  • Global Marine Systems Ltd.
  • Health Protection Agency
  • HM Prison Service
  • HSBC
  • H.J. Heinz Co. Ltd.
  • Haymarket Publishing
  • Infoterra Ltd.
  • Interserve
  • Jockey Club
  • John Crane UK
  • Lakesmere
  • Law Society
  • Lombard Medical
  • London Borough of Lambeth
  • Malvern Instruments
  • Marwell Wildlife
  • Merck Chemicals
  • Metropolitan Police Service
  • Milliken Industrials Ltd.
  • New Look Retailers
  • NHS
  • Pearson plc
  • Peterborough City Council
  • Qinetiq
  • Rathbone Investment Management Ltd.
  • Rawlinson & Hunter
  • Regenda Housing Association
  • Retail Assist Ltd
  • Royal Horticultural Society
  • Salford Royal Hospital
  • Sandwell Leisure Trust
  • Savills
  • Severn Trent Water Ltd.
  • Sodexho
  • Stretford High School
  • Ted Baker
  • The Law Society
  • Toyota Motor Manufacturing Ltd.
  • R. Twining & Co. Ltd.
  • Tulett Prebon
  • UK Sport
  • Universal Aviation
  • University of Leeds
  • Watford Community Housing Trust
  • Wenn Townsend
  • Weber Shandwick
  • West Berkshire Council
  • Yo!Sushi
  • Zolfo Cooper

Meet Your Trainer – Rosie Gray

  Rosie, a leading expert in Time Management & Personal Productivity, designs & delivers all our courses. Rosie has worked successfully with Clients of all sizes – from household names to small, specialised companies, professional partnerships & the public/voluntary sectors. She has considerable business & line management experience.

   She’s particularly interested in identifying what the highest performers do that makes them so successful, & enabling others to learn their tips and techniques easily and quickly. Rosie has featured in the national, local & online media (including Sunday Times, Guardian, Daily Mail, Sunday Express, BBC) as an expert on improving personal productivity & effectiveness at work. Her approach is practical, highly effective & refreshing.

  Mosaic Learning are accredited by the Solicitors Regulation Authority as an External CPD Provider. Ask us for details if you’re a member of the legal profession.

Questions? If you have any questions about this ‘Outlook Intensive’ workshop, please call us on 01644 420407 or send an email

Don’t miss out! It’s easy to reserve your place today!


And We Deliver In-House Courses Too!

  This ‘Outlook Intensive’ workshop can be delivered in-company for your team, at a date or venue of your choice. In-House courses can be delivered throughout the UK & Europe. Click here for more information on in-company events.

Booking Information

  On receipt of your booking, we’ll confirm your place & send directions to the venue. Confirmation is sent to the person who made the booking. It’s the responsibility of the recipient to ensure the participant (if different) is informed.Course fees must be paid in full by credit/debit card at time of booking. Please note cancellations made within 14 days of the course will not be refundable. If you’re unable to attend, you can send another person in your place – please let us know any changes as soon as possible. An invoice will be sent to cover VAT. VAT is charged at the current rate on accounts. In the event of a course having to be cancelled, you will receive a full refund of the fee but we disclaim any further liability. We reserve the right to refuse bookings.